Choose your city
About Water Heater Services
Your water heater is one of the hardest-working appliances in your home, operating continuously to provide hot water for showers, laundry, dishes, and cleaning. When it fails — often without warning — it disrupts daily life immediately. Understanding the signs of a failing water heater and knowing who to call makes all the difference.
Tank water heaters (the traditional style) last 8-12 years depending on water quality and maintenance. Tankless water heaters last 15-20 years. Heat pump water heaters, which are increasingly popular thanks to federal rebates, offer exceptional efficiency and longevity. All require professional installation to meet local code requirements and manufacturer warranty terms.
Signs your water heater needs attention
Warning signs include: water that's not getting as hot as it used to, rust-colored hot water, a rumbling or popping noise from the tank (sediment buildup), water pooling around the base of the unit, or a unit that's over 10 years old. Any of these warrants a professional inspection.
Frequently Asked Questions
How long does water heater installation take?
A straightforward tank-to-tank replacement takes 2-3 hours for a licensed plumber. Switching from tank to tankless takes longer — typically 4-6 hours — due to venting and gas line modifications that may be required.
Do I need a permit for water heater replacement?
Yes, in virtually all jurisdictions. Pulling a permit ensures the installation is inspected and meets current code — which matters for home sales and insurance claims. Licensed contractors handle permits automatically.
Is a tankless water heater worth the extra cost?
For most households, yes — particularly in areas with expensive gas or electricity. Tankless units use 20-30% less energy than tank units and provide endless hot water. The ROI is typically 5-10 years depending on usage and utility rates.
Why does my hot water smell like rotten eggs?
Sulfur-smelling hot water is caused by sulfur bacteria reacting with the magnesium anode rod in your water heater. Replacing the anode rod with an aluminum/zinc version typically solves the problem permanently.